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Data Protection Policy
A Policy outlining our operational standards in relation to the collection, storage, and disclosure of personal info.
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Accessibility Policy
Waterways Ireland's Access for Disabled People's Policy.
Download Accessibility Policy (PDF, 396KB) PDF, 396KB -
Customer Charter
This is our public statement about the levels of service customers can expect when dealing with the organisation.
Download Customer Charter (PDF, 458KB) PDF, 458KB -
Data Protection Policy (Irish)
This Policy sets out our operational standards in relation to the collection, storage, and disclosure of personal info.
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Freedom of Information Publication Scheme
This policy provides guidance on what information is routinely available within the organisation and how to access it.
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Freedom of Information Publication Scheme (Irish)
This policy provides guidance on what information is routinely available within the organisation and how to access it.
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Safeguarding Vulnerable Groups Policy (Irish)
These are principles of best practice provided in the Waterways Ireland Safeguarding People Policy.
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Safeguarding Vulnerable Groups Policy (NI)
These are principles of best practice provided in the Waterways Ireland Safeguarding People Policy for Northern Ireland.
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Safeguarding Vulnerable Groups Policy (NI) (Irish)
These are principles of best practice provided in the Waterways Ireland Safeguarding People Policy for Northern Ireland.
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Safeguarding Vulnerable Groups Policy (ROI)
Waterways Ireland prioritizes the safety and wellbeing of children and vulnerable adults we encounter through our work.
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Waterways Ireland - Register of Interests
Register of Interests declared by the Waterways Ireland Senior Management Team – April 2024
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Waterways Ireland Customer Complaints Procedure
A step-by-step guide for escalating complaints with Waterways Ireland, starting from informal queries to formal appeals.
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Waterways Ireland Equality Scheme (Easy Read)
Easy Read Version.
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Waterways Ireland Equality Scheme (English)
This scheme outlines how we promote equality of opportunity and good relations across the organisation.
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Waterways Ireland Equality Scheme (Irish)
This scheme outlines how we promote equality of opportunity and good relations across the organisation.
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Waterways Ireland's GDPR Privacy Notice
This Privacy Notice tells you what to expect when Waterways Ireland collects your personal information.